Terms & Conditions

These terms apply to bookings made with Wapping Man and Van through https://wappingremovals.com.

1. About us

Wapping Man and Van (the "Platform") manages quotes, bookings and customer support. Moves are completed by approved local moving partners (each a "Partner") acting as independent contractors.

2. Quotes and bookings

• Online quotes are estimates based on the details you provide.
• Bookings are confirmed when the price is locked and a reservation is paid.
• Final price may be adjusted if the actual move differs significantly from

the booked details (extra items, restricted access, parking, etc.).

3. Payment

• Reservations are non-refundable except where required by law.
• Balance is payable on completion of the move.
• We accept card payments via Stripe.

4. Cancellations and rescheduling

• More than 48 hours before the move: you may reschedule once at no cost.
• Less than 48 hours: reservation is forfeited.
• We reserve the right to cancel a booking and refund any payment if no

Partner is available.

5. Liability

• Partners carry Goods in Transit and Public Liability insurance.
• Claims for loss or damage must be reported within 24 hours of the move

along with photographic evidence.

• We accept no liability for fragile items not packed by the Partner.

6. Contact

Questions: hello@wappingremovals.com

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